PRO AUDIO: Catching Up with Wire Road Studios and their API Legacy AXS Console
PMC Speakers:Once again we have teamed up with award-winning DJ Afrojack
PRO AUDIO: We can now demo the Api 2448.
PRO AUDIO: The Kray Twinz choose PMC
PRO AUDIO: API 2448 Console Installed at Pinch Recording
PRO AUDIO: API Legacy AXS Console Sold to Poland's Tall Pine Records
PRO AUDIO: Api 2448 TapeOp review
PRO AUDIO: API 1608-II Console Installed at Red Barn Studio
PRO AUDIO: Fenix Studios Install QB1 XBD-A
PRO AUDIO: API 2448 Makes European Debut at Musikmesse Frankfurt
PRO AUDIO API 1608-II Console Commissioned for RPM Music Group
PRO AUDIO: API 1608-II Console the Choice for Five Towns College
PRO AUDIO & HIFI: Check out the latest PMC news
PRO AUDIO: Slate presents the Raven MTZ
PRO AUDIO: API Releases THE BOX Console with an Updated Feature Set
PRO AUDIO: One Year Later: API Legacy AXS Console Sold by AVN Systems
PRO AUDIO:Check out this interesting Cenzo Townshend Studio Tour video. I was happy to see three Golden Age products featured in the beginning of the video!https://youtu.be/-Z590bpBInY
PRO AUDIO: STING SHOOTS OUT THE SLATE VMS ML-1AGAINST A REAL VINTAGE ELAM 251
PRO AUDIO: API Legacy AXS Console Installed at Oktaven Audio
PRO AUDIO: Steven Slate Drums SSD5
PRO AUDIO: PMC and AFROJACK presents the Global Remix Battle I
PRO AUDIO. Chandler Limited presents the TG Microphone
PRO AUDIO: api presents the 1608 MKII
PRO AUDIO: api presents the 2448
PRO AUDIO: Check out the story about Mäag Audio´s Air Band EQ.
PRO AUDIO: Slate VRS-8 börjar levereras nu!
PRO AUDIO: Check out the new Mäag Audio website
PRO AUDIO: Stevel Slate presents the ML-1 Vintage Edition
PRO AUDIO: Check out the English translation of this great review on the Golden Age Premier PRE-73 Premier at Amazona.de
PRO AUDIO: Amazona.de reviews the Golden Age Premier PRE-73 PREMIER
PRO AUDIO: The GA-251 will start shipping early October
PRO AUDIO: API Legacy AXS Installed at Studio Tanta
PRO AUDIO: API TranZformer Serires receives the Best in Show Award
PRO AUDIO: Slate News
PRO AUDIO: API Legacy AXS Console Purchased by Oktaven Audio
PRO AUDIO: One Year Later: Strange Weather's API Legacy AXS Console
PRO AUDIO: PMC June Newsletter
PRO AUDIO: The GA-47 has been reviewed at amazone.de
PRO AUDIO: Golden Age Projct Sweetwater interview
PRO AUDIO: Golden Age Project presents the COMP-3A Jr
PRO AUDIO: elysia presents the skulpter 500 preamp
PRO AUDIO: Golden Age Project EQ-81 MKII now in stock
PRO AUDIO: Golden Age Project R1 ST reviewed by MusicTech magazine
PRO AUDIO: PMC result6 news
PRO AUDIO: API Vision Console Commissioned at Kent State University at Stark
PRO AUDIO: aw Tracks To Polished Mix With Slate VMR 2.0 & RAVEN
PRO AUDIO: API Announces Second Legacy AXS Console Sale to Europe
PRO AUDIO: Mercury Recording Equipment - Studio Microphone Amplifier Demo
PRO AUDIO: The Golden Age Project COMP-2A has been reviewed by MusicTech magazine
PRO AUDIO: The Golden Age Project COMP-2A has been reviewed by Tobi Tech
PRO AUDIO: Chris lord-Alge Adds The EQ4M To His Arsenal
PRO AUDIO: Eventide announces availability of highly-anticipated H9 Control as Android App for H9 Harmonizer® Effects Processo
PRO AUDIO: Check out this new Golden Age Project COMP-3A review
PRO AUDIO: Recording drums at the Slate headquarters using the Virtual Microphone System
PRO AUDIO: News from Eventide: We’re proud to have had the DDL1745 inducted into the NAMM TEC Hall of Fame in 2018.
PRO AUDIO: Hedd Audio presents the Tower Mains
PRO AUDIO & HIFI: The PurePower+ 2000 was awarded the "Outstanding Product" title in the February 2017 issue of Hi-Fi News.
PRO AUDIO: New products
PRO AUDIO: BURL Audio is excited to announce that the highly anticipated BMB3 Dante option for the B80 and B16 MOTHERSHIPs is shipping now!
PRO AUDIO: Check our the demo video for the Bettermaker EQ542
PRO AUDIO: Major label artist drives Chandler Limited REDD Microphone for latest single, hear it now!
PRO AUDIO: Check out the Golden Age Premier GA-47 testimony by Geroge Murphy
PRO AUDIO: HEDD AUDIO Type 20 får en fin test i tidningen Monitor
PRO AUDIO: PMC December Newsletter
PRO AUDIO: Chandler Limited News
PRO AUDIO & HIFI: En fantastisk test av HEDD Audio Typ 20
PRO AUDIO: API TranZformer Series: First Year
PRO AUDIO: Check out the GAP user FreddeRico video
Pro Audio: Golden Age Project user comments
PRO AUDIO: Chandler Limited presents two new 500 modules
PRO AUDIO & HIFI: The Hedd Audio Type 20 is shipping and reviews are starting to appear
PRO AUDIO: Check out these great Golden Age Project Combos
PRO AUDIO & HIFI: PMC presents the result6 monitor
PRO AUDIO Eventide presents the H9000
PRO AUDIO: Golden Age Project presents the R1 ST Stereo Ribbon Mic
PRO AUDIO: Royer Labs presents the R10
PRO AUDIO: API Shows Wire Road AXS Console at AES, Commissioning to Follow
PRO AUDIO: API Legacy AXS Console Commissioned at Made in Memphis Entertainment
PRO AUDIO: API Vision Console Makes the Grade at Mount Olive High School
PRO AUDIO and HIFI: What London-based mastering superhero Streaky thinks of the Type 30
PRO AUDIO: Check out the Golden Age Project 500 Series review in Sound on Sound
PRO AUDIO: Antelope Audio adds compression quadrilogy triumph to vintage hardware-based effects library
PRO AUDIO: The Golden Age Project COMP-2A has been reviewed in Sound on Sound
PRO AUDIO: Check out the new Slate Raven Core Station
PRO AUDIO: HEDD Lineariser plug-in addresses monitor phase
PRO AUDIO: A Skeptical Pro Producer Tries VMS
PRO AUDIO: API Legacy AXS Console Sold by AVN Systems Installed
HIF and PRO AUDIO: Audiomatica presents CLIO12
PRO AUDIO: API Legacy AXS Console Installed at Michael Marquart's VA Studio
PRO AUDIO: API Legacy Plus Console Installed at MacEwan University in Canada
PRO AUDIO: Antelope ZEN STUDIO + August - September campaign
PRO AUDIO: Slate Core Station shipping in August
PRO AUDIO: Slate news
PRO AUDIO: API Legacy AXS Console Sold to Japan's Tanta Studio
PRO AUDIO: Tree Audio Nerwsletter
PRO AUDIO: Engineer and producer Mike Horner, who describes with enthusiasm RAK's never sleeping 10MX, Trinity and Orion32
PRO AUDIO: API Guitar and Bass pedal videos
PRO AUDIO: Engineer Daniel Sanint chooses Lauten Audio ‘Eden’ LT-386 for Ingrid Michaelson & Sara Bareilles Vocals
PRO AUDIO: Strange Weather Installs API Legacy AXS Console
PRO AUDIO: Check out this great review of the WesAudio _Dione

Terms for repair returns / Returvillkor för reparationer

You agree on the terms below by sending a repair return application.
Genom att skicka in en ansökan om retur för reparation godkänner du nedanstående villkor.

English version
(svensk version längre ner)

All returns must be approved by us before the return is made and must be appointed a return number that the return should be marked with. A detailed description of the problem must be included.

Returns must be delivered at the door of the address we advice that the return should be made to. If it must be picked up at a delivery facility, we will invoice the Customer 300 SEK + VAT.
Warranty and repair returns should in some cases be made directly to the manufacturer.


The Customer always pays the shipping cost to us or to the workshop we assign. The Customer is responsible for the goods until it is delivered to us or to the assigned workshop.


The product should be returned in its original package if this is possible or packed in such a way that it is not damaged during the shipments. We are not to be held responsible for any damages during the shipments.


Our warranty period is 1 years on new units, 1 year on "open box" units and 3 months on demo units and on electronic tubes. The warranty does not cover damages due to misuse or an incorrect handling or if the product has been modified in any way. It does not cover temporarily blown fuses (internal or accessible from an outer fuse holder), ie, when the unit works again after the fuse have been replaced or electronic tubes that have fallen out of their sockets during shipping. Neither does it cover costs for shipping-, travels or any other costs that the end user or the Reseller might have.


A Golden Age Music Reseller that asks for warranty service must enclose an invoice copy that verifies the sale date, we will otherwise invoice the normal repair costs.

Warranty repair of products bought through a reseller must be handled by the the reseller who made the sale. 

All accessories like power supplies, cables and so on must be included. If these demands are not complied with, the repair request will be treated as an out-of warranty case or rejected.

Warranty repairs are only made by us or by the workshop we assign.

If we or the workshop finds that the product is flawless, including a temporarily blown fuse, the Customer will be invoiced 600 SEK + VAT per product to cover our costs for examination and handling + the cost for returning the product. If the product have been sent for repair to the manufacturer, we will invoice any additional costs that we might have.

If the return concerns a product that is out of warranty, we will invoice the Customer the repair cost, the cost for the needed spare parts and for the return shipping.

The Customer should state the maximum allowed cost for the repair (excluding the cost for return shipping) when sending the application for a repair return. If this maximum cost cannot be held, you will be contacted to find a solution. If the Customer chooses not to do the repair, we will invoice the Customer 600 SEK + VAT to cover our costs for examination and handling + the cost for returning the product. These costs must be prepaid to us before the return of the product is made.

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Svensk version

 

Alla returer måste godkännas av oss innan returen görs och tilldelas ett returnummer som den skall vara märkt med. En utförlig felbeskrivning måste alltid medfölja returen.

 

Returer måste levereras till dörren på den adress som vi anger att varan skall returneras till. Om den måste hämtas hos ett ombud för t ex Posten, debiterar vi alltid Kunden 300 kr + moms.
Garanti- och servicereturer ska i vissa fall ske direkt till tillverkaren.

Kunden betalar alltid frakten till oss eller till den verkstad vi anger att returen skall skickas till. Kunden ansvarar för varan tills dess att den levererats till oss eller till anvisad verkstad.

Varan ska om möjligt returneras i sin originalförpackning eller packas på ett sådant sätt att den ej kan skadas i frakterna. Vi tar inte ansvar för fraktskador i samband med frakterna.


Vi lämnar 1
års garanti mot fabrikations- och materialfel på nya enheter, 1 år på "open box" enheter, 3 månader på demoenheter och på elektronrör. Garantin omfattar ej fel som uppstått genom ingrepp i apparaten, felaktig inkoppling eller felaktigt handhavande, Ej heller om en säkring (inuti apparaten eller tillgänglig från yttre säkringshållare) gått sönder tillfälligt, dvs när apparaten fungerar felfritt efter det att en ny säkring monterats eller när elektronrör lossat från sin hållare. 
Garantin omfattar ej transport- eller resekostnader och täcker inga andra kostnader som slutkunden eller återförsäljaren kan ha.

Återförsäljare till oss som åberopar garantiservice för produkt de sålt, måste bifoga fakturakopia som styrker försäljningsdatum, annars räknas ärendet som ett vanligt serviceärende och de normala kostnaderna debiteras.

Garantiservice av produkter köpta via en Återförsäljare ska alltid gå via den Återförsäljare som hanterade försäljningen.

Alla tillbehör såsom nätdelar etc. måste också bifogas. Om så ej sker räknas returen antingen som ett serviceärende där garantitiden gått ut eller avvisas.

Garantireparationer utförs endast hos oss eller på den verkstad vi anlitar.

Om vi eller verkstaden finner att produkten är felfri (gäller även tillfälligt trasiga säkringar), kommer vi att fakturera Kunden 600 kr + moms för att täcka våra kostnader för undersökning och expedition + kostnaden för returfrakt till avsändaren. Om produkten har skickats till tillverkaren för service, fakturerar vi alla tillkommande kostnader som vi kan drabbas av.


Om returen gäller en produkt där garantitiden gått ut, kommer vi att debitera Kunden kostnad för service, eventuella reservdelar och returfrakt.

Kunden måste ange maximalt tillåten reparationskostnad (exklusive kostnaden för returfrakten) när ansökan om reparationsretur skickas in . Om kostnaden kommer att överstiga detta belopp kommer vi att kontakta Kunden och diskutera en lösning. Om Kunden väljer att inte genomföra reparationen kommer vi att fakturera Kunden 600 kr + moms per produkt för att täcka våra kostnader för undersökning och expedition + kostnaden för returfrakt till avsändaren. Dessa avgifter måste förskottsbetalas till oss innan retur av produktern sker.


TILLBAKA TILL KONTAKTSIDAN
 

 

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